Sunday, August 23, 2020

Activity-Based Costing (ABC) in Service Industries Case Study

Action Based Costing (ABC) in Service Industries - Case Study Example The greater part of the organizations consistently have the entryway to entryway administration in the wake of buying an item from their association. This is consistently an alleviation of the transportation issue as certain wares are consistently massive and hard to move. The internet shopping is consistently time helpful and a client can get a decent or administration whenever the individual in question arranges as the associations consistently work in 24 hours (Anderson and Young, 2001). Another significant factor that purchasers consistently like in the web based business associations or rather the internet shopping is because of the way that there are consistently an assortment of items and administrations at various costs in this way every client will consistently get a chance of choosing what the person in question wants at a value reasonable to the customer. The BlueFly joining is one of the top online organizations in the United States of America. It is known for its extraordinary deals of fashioner shoes and embellishments for the two people inside the United State and universally (Innes and Mitchell, 2010). It is broadly known for its best administrations in this way it generally sells enormously over all countries. The Company encounters high deals since it offers its clients with an ideal and unrivaled shopping experience by offering some incentive and a significant level of client care that makes dedication in the clients. The BlueFly consolidation is continually utilizing one of the cutting edge advances accessible in this way it has created electronic business developments, for example, personalization of shopping administrations and the peruse and search highlights are anything but difficult to utilize making even the unskilled clients ready to utilize. Doing shopping at the BlueFly consolidation is in every case totally quick and protected as there are frameworks of straightforward methodology, the credit exchanges are secure in addition to an advantageous correspondence of clients through their email addresses and the delivery of massive merchandise is additionally done legitimately with no burdens

Saturday, August 22, 2020

Who benefits from whistleblowing Essay Example | Topics and Well Written Essays - 2250 words

Who profits by whistleblowing - Essay Example Probably the greatest recipient of whistle blowing is the open since it is through the exercises of informants that they come to accomplish information concerning what is happening in their lives. Whistle blowing permits the general population to make an evaluation of the exercises that are occurring in their social orders and to make a move to forestall any negative impacts of the said exercises from influencing them. In many cases, informants, particularly in the open area, give data to general society, not for their own advantage, however as a methods for making the best decision (Wilkey 2003, p.331). At the point when whistle blowing happens, it is to support the open since it makes the open mindful of occurrences that may be going on subtly and causing them hurt. For instance, an informant may uncover data concerning a medication from a pharmaceutical organization that while it is formally accepted to be successful, is in actuality having negative reactions on its clients. The d ata picked up from the informant prompts examinations whose outcomes, on the off chance that they are seen as obvious, wind up helping the open a lot. Not exclusively does such data guarantee the wellbeing of patients who may have utilized the medication, however it likewise helps those patients who had negative symptoms to effectively sue the organization in question and get remuneration. Along these lines, for this situation, a significant recipient of whistle blowing exercises is general society since it is the crowd of the data and it is the one in particular which can squeeze the administration to act in carrying responsibility to open establishments. Business associations can likewise be recipients of whistle blowing and this is particularly founded on saving their notorieties. Organizations that empower a culture of inner whistle blowing make it feasible for data to be given to the board

Friday, August 21, 2020

How to Write a Scene The Ultimate 8-Step Guide

The most effective method to Write a Scene The Ultimate 8-Step Guide 8 Steps to Writing a Perfect Scene-Every Time You know how complex composing a novel can be. You not just need to think of an extraordinary reason, connecting with characters, high stakes, and struggle that pushes the hero toward his objective, however you should likewise figure out how compose a scene that constrains perusers and fill your book with them. That is significantly harder than some might suspect. Numerous scholars spend a second concocting a vignette however give little respect to the scene’s reason. While an agenda can help dissect the structure, it doesn’t address the procedure. Need assistance composing your novel?Click here to download Jerrys extreme 12-advance guide. Situating First: scene types fluctuate contingent upon where each is set over the range of a novel. Opening Scenes ought to be stacked with character and set up your reason. That’s where you need to slip in significant bits of backstory. Center Scenes convey confusions, winds, and up the ante. Climactic Scenes should work to an arresting peak, so they may be shorter and pressed with activity and feeling. Kind Second: there’s no â€Å"one size fits all† layout for an ideal scene. The sort of novel you’re composing likewise directs the style, length, and structure of a scene, so study books in your type. The most effective method to Write a Scene Using My 8-StepProcess Dynamic strides to assist you with composing that ideal scene: 1. Distinguish Its Purpose Here’s where an excessive number of essayists fumble. You’ve likely heard that a scene should either propel the plot, uncover character, or both. A word of wisdom however ambiguous. You need solid pacing, demonstrating instead of telling, and to make sympathy for your hero. Additionally, you need secret and strife in each scene to keep perusers turning the pages. In this way, the motivation behind the scene is critical. Throughout everyday life, things occur, we respond, process what occurred, and settle on new activity. So it’s activity response process-choose new activity. Keep in touch with one sentence that exemplifies that for every scene. For example, a scene I’m taking a shot at for my new authentic Western sentiment denotes the midpoint of my novel. Its motivation is to show my saint, Buck, losing control and frightening the courageous woman, Angela. I fix that in my psyche and ensure each component of my scene fills that need. On the off chance that you can’t recognize the reason for your scene, toss it out and think of one that works. 2. Distinguish the High Moment This happens close to the finish of a scene, perhaps in the last line. Why? Since a large portion of your scenes should impersonate generally speaking novel structure, with a start, center, peak, and completion. Obviously, a scene could viably â€Å"hang† toward the end, to include pressure and move the peruser into the following scene. The high second in my midpoint scene comes when Buck goes insane trying to protect Angela. I had built up that she is frightened of snakes, and the scene starts not long before they run into a wreck of rattlers. The high second is Angela shouting as the snakes strike. Buck fires his rifle, at that point slices in anger at the critters with his blade. I end the scene with Buck a man had and Angela more scared of his conduct than she is of the snakes. This pivotal advance in the process uncovers a definitive reason for your scene. 3. Underscore Conflict: Inner and Outer An extraordinary novel will have struggle on each page, here and there inward, different occasions external. Or then again both. Be that as it may, you don’t need good for nothing strife, for example, two individuals contending over what sort of espresso to arrange except if that particular contention uncovers something significant that progresses the plot or uncovered a key piece of character. Consider approaches to increase strife to the most noteworthy stakes conceivable. Too hardly any journalists do this. Each scene-even insightful, â€Å"processing† ones-ought to pass on strain, inward clash, and high stakes. You don’t need unstable activity to have strife. My rattler scene conveys clear external clash: man against snakes. In any case, if that were all, the scene would be inadequate. The more profound clash is Angela’s inward apprehension over Buck’s rough streak. She has opposed succumbing to him, so this episode makes super-high clash between them, as Buck’s conduct drives her away. He means to show fortitude and his longing to ensure her, however it reverse discharges. 4. Highlight Character Change Composing educator James Scott Bell says, â€Å"Every scene ought to have a death†-of a fantasy, a relationship, or an arrangement. Scholarly operator Donald Maass urges essayists to look at how as a perspective (POV) character feels before a scene starts and how she feels when the scene closes. Your character ought to be changed by what occurs. That change can be unpretentious or tremendous. It can include a difference in supposition, or it could be a fantastic character move. In any case, change must happen. Why? Since, for the story to propel, choices must be made and activity impelled. Each occasion in your novel should affect your characters and instigate change. Be that as it may, it must be critical and serve the plot. In what capacity will Angela change before the finish of the snake scene? Prior to the scene, she was becoming hopelessly enamored. Presently, her emotions have been crushed. She needs to escape back to NY. Buck definitely changes as well. He’s likewise stunned at the fierce streak he fears he’s acquired from his dad (who killed Buck’s mama). In spite of the fact that he cherishes Angela, he accepts he can never let himself draw near to any lady since he will hurt her. 5. Decide POV Who is the best character through whom the peruser should encounter this scene? With books exclusively in the protagonist’s POV, this isn’t an issue. Be that as it may, for books in moving third individual, with more than one point of view character, you have to choose whose POV you’ll depict in every scene. You may think that its simpler to pick your POV character when you decide the reason for your scene. Or then again the POV decision may get self-evident. In romance books it’s normal to switch back and forth among legend and champion, so every get a turn sifting the scene through their POV. To choose whose POV to pick, ask yourself: Who has the most to lose or pick up in the scene? Who will respond most grounded inwardly? Who will change the most? Whose response would most effect the plot? 6. Forget about Boring Stuff Also, the on-the-button stuff nobody needs to peruse. Start your scene in the activity, a piece before you work to the high second, and you’ll keep away from pages of irrelevant story. Infuse significant backstory yet not to the detriment of the current activity. Cut whatever doesn’t fill your scene’s need. Make the most of each word. 7. Flawless Beginnings and Endings It’s not simply your novel’s first line that needs to snare perusers. Each scene vows to engage your peruser, to enchant, to bring out feeling. You should follow through on those guarantees. Study top of the line books in your sort to perceive how capable writers make solid scene openings and riveting scene endings. A scene’s last passage and shutting line should fasten down the contention and underscore character change. Shouldn't something be said about imagery or theme? In my scene, before the end, the snakes become to Angela an image or picture of Buck. One moment they’re quiet, unmoving, and the following, they eject in a fierce assault. Underneath that quiet outside, Buck is ready to strike. 8. Infuse Texture and Sensory Details While a few authors stuff scenes with a lot of detail, generally will in general guarantee tactile points of interest. This progression in this scene-creating process includes going through your draft and breathing life into scenes with clear detail that connects with your reader’s faculties. You will likely paint a sufficient picture to enable your peruser to consider the to be as though on the big screen. An excessive amount of detail is exhausting, as are subtleties that don’t uncover anything significant. Scenes fill in as the system of your novel and shouldn’t be put together. Utilize this 8-advance technique without fail, and you’re sure to succeed. To help, I’ve made a worksheet you can download and print. What are your greatest difficulties when youre concluding how to compose a scene? Does this procedure bode well? What might you add to the procedure? The visitor blogger: C. S. Lakin is an author, copyeditor, composing mentor, mother, and explorer. She writes about composition at Live Write Thrive, and has some expertise in original copy studies. Get a free duplicate of her book Writing the Heart of Your Story when you join her novel-composing quick track mailing list here. Need assistance composing your novel?Click here to download Jerrys extreme 12-advance guide.

British Middle East Policy In The Late free essay sample

1930 Essay, Research Paper English Middle East Policy in the Late 1930 # 8217 ; s: Middle East was viewed as the cardinal intersection for the conveying of the British planetary imperium. The most limited ocean association among Britain and India was through the Suez Canal, while the air and land ways associated Africa and Egypt to Palestine and the Middle East. This nation was other than a significant start of oil. Oil was to go one of the most utile compound required by the financial arrangement of a state both in harmony and most essentially for war. The British committedness to a Judaic National Home in Palestine, settled upon in the Balfour Declaration of 1917, made a progression of battles for the British-Arab arrangement. This promise to the Zionists, made an extraordinary resistance by the Arabs both in Palestine and the adjoining states. It was clear that the British were losing command over this nation. The Italian overcoming of Abyssinia in 1935-1936 and the arrival over of Rhine land by Hitler in 1 936 added to the obvious disengagement of British renown and force. The Arabs to the full aware of the British loss of high caliber known to man and uncommonly Asia, added to their fretfulness with British approach on Judaic in-relocation caused them to accept again about their dealingss with the British. The Arabs began to lose religion in Great Britain as their protector and their companion. They had to look the other way for insurance, to a state which other than considers Jews to be a significant activity, and is eager to team up with the Arabs both financially and strategically. This state was Germany. The British were near the precarious edge of losing all control in the Middle East. By the late 1930 # 8217 ; s, the British with an end goal to keep on the Arab-British relationship before the preceived second universe war, change their approaches in the Middle East ; and began to pitch their arrangement toward the Arabs and off from the Jews. Middle Easterners relationship with the British long pre-dated World War I. It began towards the focal p oint of the nineteenth century. English inclusion bloomed into elation over abstract finds in Arab human progress, for example, the 16 volumes of the Arabian Nights which were imprinted in Richard Burton # 8217 ; s interlingual version somewhere in the range of 1885 and 1888. The Arab inverse number of these British feelings was respect for the British foundations. During World War I, T.E. Lawrence, a British specialist, met Sharif Hussein of Mecca, who was the caput of Arabs in the Moslem blessed city of Mecca, to go to a comprehension. Extraordinary Britain supported the Arab defiance to the Ottoman Empire in return for independency of Turkey # 8217 ; s Arab states. Sharif Hussein of Mecca consented to help the British in the war by pouncing upon the Ottoman Empire, which was an allie of Germany in WWI. The British battled nearby Sharif of Mecca against the Ottoman Empire. Two individuals shared an extraordinary encounter, yet every piece far as the Arabs were concerned this was q uickly changed to harsh frustration. The British specialists # 8217 ; s guarantee of help for the independency of Turkey # 8217 ; s Arab states was completely repudiated by a progression of understandings finished up with its Alliess in the class of the war, which accommodated the partitionaning of the Ottoman Empire into # 8220 ; areas of contribution # 8221 ; among Great Britain, France, Italy and Russia. Similarly in no time as the British vanquish and assume control over the land from the Turks, their relationship with the Arabs adjustments consequently. The Arabs saw that their helpmeet in squashing the Turks transformed into a cops in Iraq and Palestine and helped the Gallic to make the equivalent in the Levant States. So from the Arab purpose of position, the nation on the other hand of going freed and free, stayed in subjugation under another swayer. The Arab heads were exceptionally disappointed since they hoped for something else from the British. The British, despite ever ything keen on keeping up the relationship with the Arabs, puts one of Sharif # 8217 ; s kid Feisal as the swayer of Iraq and another, Abdulah, as the swayer of Trans-Jordan. In the interim Sharif himself loses his royal position to Ibn Saud in 1924-1925. The Anglo-Arab associations made due through Sharif # 8217 ; s kid, however practically all the companions of Britain had a place with an individual coevals, and coevalss vanish. Another coevals was made and reared in the seizure of the Young Turk unrest. Some juvenile individuals were afloat on the grounds that their family units had lost their convention esteems and fundamental and a comprised type of conduct. They needed to search for new roots to follow. New otherworldly movements, for example, the Moslem Brotherhood ( established in Egypt in 1928 ) did non enough answer the requests of this new coevals. Moslem Brotherhood needed to reproduce the days of old, though most juvenile work powers needed to look frontward. These juve nile work powers were prepared to set confidence off in return for the Western hypothetical record of way of life and human advancement. They needed to lounge opportunity and majority rule government for themselves, yet the prima strings were held by the remote astute keeps an eye on. The turning association of the more youthful coevals in open exercises made a figure of associations. They included cultural and political affiliations, athleticss nines and youngster movements. Two gatherings that rose up out of that foundation had the best on the great beyond equipped fights: their veterans to go the stay of the 1936-1939 uprisings. They were Izz al-Din al-Qassam # 8217 ; s # 8216 ; Black Hand # 8217 ; and Abd al-Qadir al-Husayni # 8217 ; s Al-Jihad Al Muqaddas ( The Sacred Holy War ) . Abd al-Qadir al-Husayni was from most recognized Arab family in Palestine. His male parent, Haj Amin Al Husseini, was the city chief of Jerusalem and the leader of PAE ( the pioneer of the Palestinian national movement ) . Abd al-Qadir establish the framework for an insubordination. He assembled the youthful townspeople with the soul of the heavenly war ( Jihad ) , composed them in mystery cells raised financess and bought weapons.Qassam and his gathering the Black Hand utilized comparative techniques as Husayni to obtain support in Palestine. He had most extreme cardinal convictions with solid bullheaded principles. He was slaughtered by the British in 1935 after he murdered a Judaic constabulary official. He is considered # 8220 ; non only the setting up male parent of the Palestinian Jihad, however next to the pioneer of Palestinian outfitted radical idea, who had set out the standards of a full scale furnished fight against the necessary governments # 8221 ; . This malevolence to Britain developed, however it was non only the Arabs in the Middle East that were tired of the British and the Europeans, a comparative inclination was seen the whole way across Asia. # 8220 ; Early 1927, the Chinese turned the British out of their award at Hankow ; along these lines in a similar twelvemonth, Reza Shah reviled the capitulatory benefits of outsiders in Persia. In 1930, Ghandi pulled out that he was withstanding the specialists salt restraining infrastructure and drove his March to the ocean for an emblematic # 8216 ; doing of salt # 8217 ; . In 1931, Japan resisted the League of Nations in Manchuria. # 8221 ; The Palestinian uprisings of 1928-1929, which stunned the British, was a result of this expansive movement in Asia against the Europeans and the similarly new position of Judaic in-relocation in Palestine. This Judaic in-movement to Palestine began when the Zionists were ensured to hold Palestine as their # 8220 ; national spot # 8221 ; in the Balfour statement. The impacts that Judaic in-movement had on the Arab people group was enormous. Middle Easterners were terrified by losing their mass situation to the Jews, and being overwhelmed by them strategical ly and monetarily. The Arabs would make anything to hinder this, regardless of whether they need to make it forcibly. In 1929, the Arab uprisings proceeded and due to lacking constabulary and military staffs to suppress the revolting ; the open violences gain out of power. Be that as it may, now the British only needed to keep up the palpebra on it. They had more noteworthy worries with Ghandi in India. Center East was an optional issue for the British since it was too much a long way from the Russians ( it was truly cushioned by Turkey and Persia ) to be taken over by and the Gallic laterality in the approvals were at that point total. The British had little to stress around, Middle East was protected from being vanquished by another force. To keep up the open violences in charge and keep up individuals off the roads, the British rearranged the constabulary and set up an enduring stronghold of two foot units. They other than distribute their intermittent investigation called # 8220 ; White Papers # 8221 ; . In the White Papers of 1930, the British call taking care of the Arab worries to chop down their choler. There was to be impediments of land net incomes to Jews in the coming five mature ages and limitation on Judaic in-movement. This halted the revolting for a piece. In 1933, Hitler comes to control in Germany. Another of import outside advancement that significantly influenced the British Middle Eastern approach was Hitler # 8217 ; s against Semitism, which caused an incredible expansion in-relocation of European Jews to Palestine. The oppression of Jews in Nazi Germany and the harsh monetary condition of affairss in Poland and Romania and else where in Europe made a major graduated table in-movement. The United States, Canada, Australia, Britain and different conditions of the British Empire would non acknowledge in excess of a trickle of Judaic outsiders. The near ease of section into Palestine, between 1933-36, pulled in a bunch of Jews. Hitler # 8217 ; s comming to control in 1933 is the beginning of the British bound of solidarity over the Middle East. # 8220 ; The Wilhelmstrasse papers of the Hitler time frame show that neither he nor the German Foreign Office ever determined that to compel German Jews into Palestine was to abash and w

Tuesday, July 7, 2020

Do We Need to Learn New Languages Anymore If Computers Know Them All

Do We Need to Learn New Languages Anymore If Computers Know Them All? Language is one of the most complex entities known to people. We make use of a variety of languages around the world. Each person is even born with a mother tongue. Yet, we have not been able to completely understand the workings of a language. That is because language is not a manmade entity. Human beings did not sit down one day and decide to create different languages. According to the â€Å"Tower of Babel† account, the Lord Almighty created different languages in an effort to deter man from pursuing this evil project of building a tower up to heaven. Humans have thus found it extremely difficult to understand how language really works. We are able to use a language easily and translate from one language to another. When we try to teach the computer to do the same, we find it extremely difficult to get good results. In order to teach the computer to translate properly, we need to provide all the rules pertaining to a specific language. However, since we ourselves do not understand how languages work, we are not able to automate this process successfully. We do not even understand how our mind processes language and how we are able to translate a language perfectly using the human mind. When a computer translates from one language to another, the results are mediocre at best and ridiculously humorous at worst. There is no evidence to prove that we are making any progress in our understanding of languages.

Wednesday, July 1, 2020

The Winter Queen Essay - 1100 Words

The Winter Queen (Book Review Sample) Content: NameInstructorà ¢Ã¢â€š ¬s nameSubjectDateThe Winter QueenThe winter queen is a novel authored by Boris Akunin who is a Russian.The novel starts with a young man who happens to be a student shooting himself in public, an act of suicide as presumed. The death of the student was a result of other undefined factors. The police department in Russia which was involved in solving crimes by unveiling truths had the case files in their custody. Despite the police department being the central place where investigations on crimes were initiated, cases were not seriously taken. Case files were not worked on and the station seemed sleepy.The detectives in the department were not committed to their work as they were obligated to. They took in unqualified personnel as a police detective. Fandorin who is a young detective is inexperienced. In his idle sitting in the police department, he comes across a case which was deemed as "usualà ¢Ã¢â€š ¬Ã‚ . This case was that of the student who committed suicide on a public garden. He however does not let it lay unattended to. Despite him being inexperienced, he shows the case to his boss who gives him a go ahead to carry out investigation on the case.Fandorin who joined the police department due to circumstances he couldnà ¢Ã¢â€š ¬t avoid. He was orphaned at the age of nineteen. He first joined the police department as a clerk. his gambling father could not have his college fees paid he died and left behind him lots of debts, so Fandorin did not have the chance to get to college.The police department boss does not take into consideration the fact that Fandorin is inexperienced to work on such a case. Fandorin is forced to make trips to places as far as London from Russia. He interacts with dangerous people in the line of duty. His life gets into grave danger as he is confronted by the bad guys.Due to the dangers and the delicacy of the case being handled by Fandorin, the inexperienced detective, he tries to handle the case with another detective who acts as backup. However, the other detective is killed in the line of duty trying to bring out the truth in the case at hand. The detectives are not safe during their duty.Fandorin is also held hostage by one of the bad guys from his hotel as he investigates them in his bid to unveil the truth behind committing suicide by the young student. In addition the detective is also attacked in his hotel room where a bomb packaged was delivered at his door by criminals.In the novel, the crime rates are high. The suicide committed by the young student in the public garden was caused by some hidden crimes no one knew of. The student was involved in the game of gambling. His mates in gambling had crossed paths with him. Due to this and other threats, the student committed suicide.Most crimes were facilitated by senior government officials and military personnel. This was what made the illegal terrorist groups in the novel to be strong and widespread.A terrori st group which was widely spread existed. The group had many members and was well organized. It had leaders who gave orders on operations to be carried. The group happened to deliver a packaged bomb at the detectiveà ¢Ã¢â€š ¬s doorstep. This was in attempt to finish him off as he tried to bring out the truth behind the student committing suicide. In the explosion, the detectiveà ¢Ã¢â€š ¬s newly wedded lovely wife Elizabeta was killed.The group also carried out physical killing. One of the studentà ¢Ã¢â€š ¬s female friends was killed by the terrorist group member through stabbing using a knife. This was as she tried to tell the detective of the truth behind the death of her student friend. The group was thus trying to hide their criminal activities through killing.One of the leaders of the terrorist group lady Astair also confesses to the detective of her involvement with the terrorist group activities. She also commits suicide after her confession for fear of her life.Orphaned ch ildren are taken into custody by well-wishers, among them lady Astair. She pretends to take care of them and give them a safe place. On the contrary, she selects the bright boys and recruits them into their terrorist group. This was in a bid to expand the...

Tuesday, May 19, 2020

Leg 100 Business Law I Quiz 1 - 918 Words

Course Business Law I Quiz 1 LEG100 This quiz consist of 20 multiple choice questions and covers the material in chapters 1 through 4. There are five questions from each chapter. Be sure you are in the correct Chapter when you take the quiz. †¢ Question 1 4 out of 4 points The ______ approach recognizes that â€Å"business decisions consist of continuous, interrelated economic and moral components.† Answer Selected Answer: Systems Correct Answer: Systems †¢ Question 2 4 out of 4 points The ______ approach to business and society introduced in the text is a descriptive framework that integrates legal and societal considerations with mainstream theories of competitive advantage and social†¦show more content†¦Answer Selected Answer: Constituency Correct Answer: Constituency †¢ Question 8 4 out of 4 points Monica tells all her employees that she expects them to treat others as they would like to be treated. Which of following is a descriptive term for Monica’s requirement? Answer Selected Answer: The Golden Rule Correct Answer: The Golden Rule †¢ Question 9 4 out of 4 points Which of the following is the leading association of CEOs in the United States? Answer Selected Answer: The Business Roundtable Correct Answer: The Business Roundtable †¢ Question 10 4 out of 4 points Which of the following is part of Kant’s categorical imperative? Answer Selected Answer: The form of an action rather than the intended result determines the ethical worth. Correct Answer: The form of an action rather than the intended result determines the ethical worth. †¢ Question 11 0 out of 4 points For diversity purposes, a corporation is deemed a citizenShow MoreRelatedTort and Social Media5492 Words   |  22 PagesLEG 100 – Business Law I COURSE DESCRIPTION Examines the legal environment of business, the sources of American law, and the basis of authority for government to regulate business. Provides a survey of tort law, contracts and the UCC, and the federal and state courts. 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