Tuesday, May 19, 2020
Leg 100 Business Law I Quiz 1 - 918 Words
Course Business Law I Quiz 1 LEG100 This quiz consist of 20 multiple choice questions and covers the material in chapters 1 through 4. There are five questions from each chapter. Be sure you are in the correct Chapter when you take the quiz. â⬠¢ Question 1 4 out of 4 points The ______ approach recognizes that ââ¬Å"business decisions consist of continuous, interrelated economic and moral components.â⬠Answer Selected Answer: Systems Correct Answer: Systems â⬠¢ Question 2 4 out of 4 points The ______ approach to business and society introduced in the text is a descriptive framework that integrates legal and societal considerations with mainstream theories of competitive advantage and socialâ⬠¦show more contentâ⬠¦Answer Selected Answer: Constituency Correct Answer: Constituency â⬠¢ Question 8 4 out of 4 points Monica tells all her employees that she expects them to treat others as they would like to be treated. Which of following is a descriptive term for Monicaââ¬â¢s requirement? Answer Selected Answer: The Golden Rule Correct Answer: The Golden Rule â⬠¢ Question 9 4 out of 4 points Which of the following is the leading association of CEOs in the United States? Answer Selected Answer: The Business Roundtable Correct Answer: The Business Roundtable â⬠¢ Question 10 4 out of 4 points Which of the following is part of Kantââ¬â¢s categorical imperative? Answer Selected Answer: The form of an action rather than the intended result determines the ethical worth. Correct Answer: The form of an action rather than the intended result determines the ethical worth. â⬠¢ Question 11 0 out of 4 points For diversity purposes, a corporation is deemed a citizenShow MoreRelatedTort and Social Media5492 Words à |à 22 PagesLEG 100 ââ¬â Business Law I COURSE DESCRIPTION Examines the legal environment of business, the sources of American law, and the basis of authority for government to regulate business. Provides a survey of tort law, contracts and the UCC, and the federal and state courts. INSTRUCTIONAL MATERIALS Required Resources Bagley, C. E. (2013). Managers and the legal environment (7th ed.). Mason, OH: South-Western Cengage Learning. Supplemental Resources Short, J. L. (2012). The political turn in AmericanRead MoreArt History7818 Words à |à 32 PagesÃ⢠Chapter 1 Notes - Prehistoric Period o Paleolithic Period Ãâ" Old Stone Age #61607; Old and primitive period #61607; Around 50,000BC #61607; Artwork consisted of cave paintings #61607; Brutal period #61607; Average life expectancy was about 20 years o Neolithic Period Ãâ" New Stone Age #61607; Begins around 9,000BC #61607; Neolithic Revolution Ã⢠Agriculture o Allows people luxury of staying in one place; stability and performance o Cornerstone of civilization Ã⢠Domestic Architecture Read MoreTEFL Assignment Answers23344 Words à |à 94 Pagesof instruction. If I were to quantify talk-time, I would assume a 25% -Teacher/75%-Student ratio would be effective. ââ¬Å"What are some ways you plan to avoid excessive TTT in your classroom when you are a ESL/EFL teacher? Provide specific strategies and examples.â⬠In answering the second part of this question, Iââ¬â¢ll first admit that I am in the process of learning how to cut-back on Teacher Talking Time [TTT]. I have learned that this is not always an easy task for me. But, I have been serious aboutRead MoreInternational Management67196 Words à |à 269 PagesManagement Culture, Strategy, and Behavior Eighth Edition Fred Luthans University of Nebraskaââ¬âLincoln Jonathan P. Doh Villanova University INTERNATIONAL MANAGEMENT: CULTURE, STRATEGY, AND BEHAVIOR, EIGHTH EDITION Published by McGraw-Hill, a business unit of The McGraw-Hill Companies, Inc., 1221 Avenue of the Americas, New York, NY 10020. Copyright à © 2012 by The McGraw-Hill Companies, Inc. All rights reserved. Previous editions à © 2009, 2006, and 2003. No part of this publication may be reproducedRead MoreHsc General Math Textbook with Answers153542 Words à |à 615 Pagesaccuracy of such information thereafter. Student CD-ROM licence Please see the file ââ¬Ëlicence.txtââ¬â¢ on the Student CD-ROM that is packed with this book. . Introduction vii Ackno ledgements Acknowledgements Chapter 1 1.1 1.2 1.3 1.4 1.5 viii iii 1 Credit and borrowing Flat-rate loans 1 Home loan repayments 8 Comparing loans Comparing loans 13 Credit cards 17 Reducing balance loans 22 Chapter summary t 29 Multiple choice questions ultiple-choice questions 30 Short-answer questions 31 Further applicationsRead MoreInstructor Manual37126 Words à |à 149 Pagesand Supply Management ââ¬â The Core Second Edition Prepared by F. Robert Jacobs ACKNOWLEDGEMENTS I am indebted to all of my colleagues who have contributed to this manual. Very few of the ideas contained in here are totally original. Thanks much to all of you for spending so much time discussing how you do things in class and allowing me to share your ideas in this manual. F. Robert Jacobs i TABLE OF CONTENTS Introduction Videos included on the student DVD Additional pedagogical resourcesRead MoreHuman Resources Management150900 Words à |à 604 PagesCHAPTER 1 Changing Nature of Human Resource Management After you have read this chapter, you should be able to: ââ" Identify four major HR challenges currently facing organizations and managers. List and define each of the seven major categories of HR activities. Identify the three different roles of HR management. Discuss the three dimensions associated with HR management as a strategic business contributor. Explain why HR professionals and operating managers must view HR management as anRead MoreFundamentals of Hrm263904 Words à |à 1056 Pagesbetter study smarter save money From multiple study paths, to self-assessment, to a wealth of interactive visual and audio resources, WileyPLUS gives you everything you need to personalize the teaching and learning experience. à » F i n d o u t h ow t o M A K E I T YO U R S à » www.wileyplus.com ALL THE HELP, RESOURCES, AND PERSONAL SUPPORT YOU AND YOUR STUDENTS NEED! 2-Minute Tutorials and all of the resources you your students need to get started www.wileyplus.com/firstday StudentRead MoreDebonairs Pizza Product-Market Expansion Growth Strategies27204 Words à |à 109 PagesMASTER OF BUSINESS ADMINISTRATION (MBA YEAR 1) COURSE AND ASSIGNMENT HANDBOOK JULY 2010 INTAKE Course and Assignment Handbook ââ¬â July 2010 TABLE OF CONTENTS 1. 2. 3. 4. 5. WELCOME MESSAGE FROM PRINCIPAL INTRODUCTION TO MANCOSA THE MANCOSA MISSION OUR VISION MBA PROGRAMME STRUCTURE 5.1 Overall Programme Objectives 5.2 Programme focus 5.3 Module description and rationale PROGRAMME ADMINISTRATION 6.1 Programme Management 6.2 Programme registration 6.3 Registry and despatch 6.4 Finance 6.4.1 FeeRead MoreInnovators Dna84615 Words à |à 339 PagesYoung University. He is widely published in strategy and business journals and was the fourth most cited management scholar from 1996ââ¬â2006. is a professor of leadership at INSEAD. He consults to organizations around the world on innovation, globalization, and transformation and has published extensively in leading academic and business journals. is the Robert and Jane Cizik Professor of Business Administration at Harvard Business School and the architect of and the worldââ¬â¢s foremost
Communication Is Needed For Interaction Essay - 1292 Words
Introduction Communication is needed for interaction, as air is needed for breathing. Without communication nothing will be resolved, nothing will be shared and nothing will be done. Communication is more than simply conveying a message to a person. Communication is verbal, written, non-verbal, voice tone, word choice and also active listening. Therefore, all these aspects play a vital role in effective communication. Moreover, there is a skill set need more than ever that goes beyond communications, which is intercultural communications. Intercultural communication is conveying messages across different languages and cultures (Arent, 2009). In an organization having exceptional intercultural communication skills will help lead to a successful career. Globalization Globalization is when a company extends their business to other countries outside of their current location (businessdictionary). Companies are looking to aggressively grow and a way from them to achieve the growth goal is through globalization. In addition, for companies to stay competitive they need to make a global presence (diplomacy.edu). In 2011, American companies saw an average of 15% of their revenues from overseas. Likewise, major companies saw substantial revenues from overseas include Walmart at 26%, General Electric at 54%, Boeing at 41%, and Amazon at 41% (Newman, 2011). In addition, the major companies employee an average of 750,00 people across the global, Walmart alone employees 2.3Show MoreRelatedTransformational Leaders : Organizational Values, Aspirations, And Ethical Measurement1428 Words à |à 6 PagesThis remote leadership relies on the technological advances in communications and leader-follower interaction. Specifically, the use of electronic mail, telecommunications, digital video, digital teleconferencing, and other technical devices and gadgets to connect from afar (Kelloway, Barling, Kelley, Comtois, Gatien, 2003).. Remote leadership is reliant in these forms of communications simply due to the face to face interactions are both less ideal and in most cases impractical. Moreover, thisRead MoreEnglish As A Global Language1747 Words à |à 7 PagesEnglish as a Global Language English serves as a global language and it is essential especially among different countries to have an effective communication. Learning English is a great tool among other countries to promote development in the English language during the previous decades. English language not just improved the educational level of a oneââ¬â¢s country but also it had been raised political and cultural aspects which are very significant for most countries. The changes that the English languageRead MoreCommunication Interactive Analysis Essay1624 Words à |à 7 PagesCOMMUNICATION INTERACTIVE ANALYSIS Goal for the interaction: My goals for the interaction was to create and build a therapeutic relationship with the client. I hoped to use multiple communication techniques such as the use of open ended questions and general leads. Description of the environment: The interaction first took place in the cafeteria of the home during breakfast. We were both seated at a table and there was plenty of background noise as there were multiple people eating and havingRead MoreThe Delivery Of Health Care1233 Words à |à 5 Pagespatient outcomes. These outcomes are reliant upon the communication and interaction of numerous professional. This reliance on communication between health care professionals, has underlined the importance of professional relationships in the health care environment. The purpose of this essay is to highlight that importance in these relationships among healthcare workers, in achieving optimum patient outcomes. In this essay the use of communication strategies both verbal and non-verbal will be examinedRead MoreIs Technology Destroying Social Bonds?926 Words à |à 4 PagesIn our modern international society, technology continues to advance rapidly and change the way we communicate. In the essay ââ¬Å"Is Technology Destroying Social Bonds?â⬠Shawn Ghuman claims that ââ¬Å"Digital communication has taken away from what makes humans thrive, the ability to express thoughts through in person discussionâ⬠(Ghuman 8). I agree that this may be the case, considering how often people now choose to communicate digitally rather than in person. Nowadays, young adults are becoming uncomfortableRead MoreStrategies Used to Overcome Barriers to Communication1739 Words à |à 7 PagesTask 2- P4, M2 D1 Strategies Used to Overcome Barriers to Communication P4 Pick two examples from placement experience that may have been mentioned in the first task. Examples should deal with situations where you or another worker were faced with barriers to effective communication. Explain the strategy used to overcome the barriers met. A strategy is a plan of how things are intended to be done. You may not have done what was intended to the full. Explain your intentions as well as what actuallyRead More Communication Patterns of Children During Conflict Essay examples1558 Words à |à 7 Pageslife that children need to use to develop skills on resolving disagreements; conflict is not always bad. Peer conflict, however, can lead to aggressive behavior because of significant emotional and physical harm. Many youth lack the social skills needed to handle their aggravation. Peer conflict communicates joint disagreement or aggression between peers or peer groups. Peer conflict is characterized as conflict between people of equal or similar power also known as friends. These types of conflictsRead MoreUnit 1 D2 Evaluate Factors Thar Influence the Effectiveness of Each Interaction1135 Words à |à 5 PagesUnit 1: Developing effective communication in health and social care D2 ââ¬â Evaluate factors that influence the effectiveness of each interaction. In this piece of coursework I will be analysing and evaluating the factors that influence the effectiveness of each interaction in relation to my work experience in a childrenââ¬â¢s nursery. The individuals preferred language When evaluating factors that influence interactions, in this case the preferred language style was to speak to the nursery childrenRead MoreCommunication Accommodation Theory By Hoard Giles1528 Words à |à 7 PagesCommunication accommodation theory was developed by Hoard Giles decades ago and over the time has been used to explain many scenarios of interpersonal interactions. The two articles that have been chosen try to use communication accommodation theory to explain specific common social interactions. Moreover, my own personal experiences can be explained the theoryââ¬â¢s premises and assumptions. The first article that is being analyzed is The Role of Inferred Motive in Processing Nonaccommodation: EvaluationsRead MoreThe School Required A New Administrative Staff That Had A Proven Track Record Of Effective Leadership Essay846 Words à |à 4 PagesPossible Solutions. The system needed to be completely revamped. Policies and procedures needed to be developed and implemented in order to reestablish commitment and direction. The first step was to identify the problems, then develop sound solutions, (Berger, et al., 2010). Interviews and surveys needed to be conducted and data needed to be analyzed to identify the discrepancies, (Berger, et al., 2010). The school required a new administrative staff that had a proven track record of effective
Wednesday, May 6, 2020
Taxation in Nigeria - 2164 Words
TAXATION AND FISCAL REGULATIONS IN NIGERIA INTRODUCTION The Nigerian Tax System has undergone significant changes in recent times. The Tax Laws are being reviewed with the aim of repelling obsolete provisions and simplifying the main ones. Under current Nigerian law, taxation is enforced by the 3 tiers of Government, i.e. Federal, State, and Local Government with each having its sphere clearly spelt out in the Taxes and Levies (approved list for Collection) Decree, 1998. Of importance at this juncture however are tax regulations pertaining to investors both foreign and local. The importance of tax regulations cannot be over-emphasized, as most transactions with any Ministry, department, or government agency cannot be concluded withoutâ⬠¦show more contentâ⬠¦Where however the taxpayer is a non-resident company or individual the tax will only be levied on the amount received or brought into Nigeria. Computation of capital gains tax is done by deducting from the sum received or receivable from the cost of acquisition to the person realizing the chargeable gain plus expenditure incurred on the improvement or expenses incidental to the realization of the asset. b. Value Added Tax (VAT) This was introduced by the VAT decree No. 2 of 1993, to replace the old sales tax. It is a consumption tax levied at each stage of the consumption chain, and is borne by the final consumer. It requires a taxable person upon registering with the Federal Board of Inland Revenue to charge and collect VAT at a flat rate of 5% of all invoiced amounts of taxable goods and services. VAT paid by a business on purchases is known as input tax, which is recovered from VAT charged on companyââ¬â¢s sales, known as output tax. If output exceeds input in any particular month the excess is remitted to the Federal Board Of Inland Revenue (FBIR) but where input exceeds output the taxpayer is entitled to a refund of the excess from FBIR though in practice this is not always possible. A Taxpayer however has the option of recovering excess input from excess output of a subsequent period. It should be stated at this point that recoverable input is limited to VAT on goods importedShow MoreRelatedPrinciples of Taxation in Nigeria14253 Words à |à 58 PagesRGeneral Principles of Taxation à à Fundamental Principles in Taxation à à Taxation à ï⠷à à à à à à à à à à à à à à à à à à à à Taxation is the inherent power of the sovereign, exercised through the legislature, to impose burdens upon subjects and objects within its jurisdiction for the purpose of raising revenues to carry out the legitimate objects of government. à ï⠷à à à à à à à à à à à à à à à à à à à à It is also defined as the act of levying a tax, i.e. the process or means by which the sovereign, through its law-makingRead MoreTaxation as an Instrument of Economic Growth and Development in Nigeria13527 Words à |à 55 Pages TAXATION AS AN INSTRUMENT OF ECONOMIC GROWTH AND DEVELOPMENT IN NIGERIA BY MOHAMMED NASIR MOHAMMED 08/02AC039 AUG, 2012 CERTIFICATION This research work has been read and approved as meeting the requirement for the award of Bachelor of Science (Hons.) degree in the Department of Accounting, College of Management sciences, Al-Hikmah University of Ilorin, Ilorin. â⬠¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦ â⬠¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦Ã¢â¬ ¦.. Mr. A.B Uthman Read MoreA Critical Appraisal of the Components of Taxation in Nigeria and Proposals for Law Reforms3020 Words à |à 13 Pagesthis serves in crude terms to tell us what a tax is, it is however deficient in the sense that it does not reveal the purpose of taxation. We however find more scholarly definitions in decided cases. For instance, in MATTHEWS v. CHICORY MARKETING BOARD it was held that a tax is: A compulsory exertion of money by a public authority for public purposes, or taxation is raising money for the purpose of government by means of contribution of individual persons. In US v. BUTLER it was opinedRead MoreImpact of Industrial Development on Nigeria Stock Market1457 Words à |à 6 PagesImpact of Industrial development on Nigeria stock market. The potentials of capital market in Nigeria as a catalyst to economic and industrial development cannot be over emphasized. The capital market as an internal part of a countryââ¬â¢s financial system operates at the long end of the system to mobilize resources for long term development and growth. Basically, the capital market accelerates growth by providing ,relatively long term capital - debt and equity finance ââ¬â for government and corporateRead MoreThe Impact of Tax Revenue on Economic Growth1418 Words à |à 6 Pagesgenerated for the provision of infrastructure in that given country. However, one means of generating the amount of revenue for providing the needed infrastructure is through a well structured tax system (ogbona and ebimobewei, 2012). The vital role that taxation play in an economy cannot be overemphasized. Tax is a compulsory levy imposed by government or its agent on her citizens in order to raise revenue for the funding of economic activities. Nkoro and worlu, 2012 defined Tax as a fee charged or leviedRead MoreThe Negative Effects of Indirect Rule on Africans Essay1696 Words à |à 7 Pagesall aspects of African administration. Despite this, there were numerous problems with indirect rule in both theory and in practice. Ultimately, indirect rule was hopelessly flawed. In 1922, F.D. Lugard, a colonial officer in Uganda and later Nigeria who came up with the idea of using indirect rule in Africa, published a book titled Dual Mandate in Tropical Africa. In it, he advocated leaving management of African colonies to Africans, subject to the laws of policies of the British colonial staffRead MoreTax Implications of E-Commerce in Nigeria4601 Words à |à 19 PagesINTRODUCTION The development of any nation depends on the amount of revenue generated by the government for the provision of infrastructural facilities. One major source of generating this revenue is taxation. According to Azubike (2009), tax is a major source of government revenue all over the world, including Nigeria. Government use tax proceeds to render their traditional functions such as the provision public goods, maintenance of law and order, defense against external and internal aggression, regulationRead MoreThe Social Movements And Protests Of Africa1507 Words à |à 7 PagesThe women became impatient after several days no positive negotiation, they sat outside the conference room blocking all doors and windows to prevent anyone from leaving the meeting hall until a positive resolution is reached just as the women in Nigeria marched to the chief palace, staying there for days until the arrested women were released. The fraction of Liberian Mass Action for Peace movement women made th e world see them as a political force against violence and against their government.Read MoreTax Policy in Nigeria2265 Words à |à 10 Pagessystem is often a reflection of its communal values or the values of those in power. To create a system of taxation, a nation must make choices regarding the distribution of the tax burden-who will pay taxes and how much they will pay-and how the taxes collected will be spent. In Nigeria, the taxation system dates back to 1904 when the personal income tax was introduced in northern Nigeria before the unification of the country by the colonial masters. It was later implemented through the NativeRead MoreEssay on Resistance to Colonial Rule in Africa1041 Words à |à 5 PagesBritish in Southern Africa had rising expenditure costs. The British method of indirect rule in their colonies, created by Frederick Lugard to leave existing government as it is, had far lower costs than the French method of direct rule. Nonetheless taxation stood as the universal method of keeping all colonies cheap and straightforwardly ran. Africanââ¬â¢s disgust with a white man telling them to pay for the white manââ¬â¢s endeavors had taken a toll. Protest of colonial rule threatened to endanger British
Operations Management - 23559 Words
Chapter 1-17 Operations Management Roberta Russell Bernard W. Taylor, III Organization of This Text: Part I ââ¬â Operations Management Intro. to Operations and Supply Chain Management: Quality Management: Statistical Quality Control: Product Design: Service Design: Processes and Technology: Facilities: Human Resources: Project Management: Chapter 1 (Slide 5) Chapter 2 (Slide 67) Chapter 3 (Slide 120) Chapter 4 (Slide 186) Chapter 5 (Slide 231) Chapter 6 (Slide 276) Chapter 7 (Slide 321) Chapter 8 (Slide 402) Chapter 9 (Slide 450) 1 -2 Organization of This Text: Part II ââ¬â Supply Chain Management Supply Chain Strategy and Design: Global Supply Chain Procurement and Distribution: Forecasting: Inventory Management: Sales andâ⬠¦show more contentâ⬠¦Taylor Frank and Lillian Gilbreth Henry Gantt Henry Ford Time and motion studies Scientific Management Activity scheduling chart Moving assembly line 1-15 Historical Events in Operations Management (cont.) Era Human Relations Events/Concepts Hawthorne studies Motivation theories Linear programming Digital computer Simulation, waiting line theory, decision theory, PERT/CPM MRP, EDI, EFT, CIM Dates 1930 1940s 1950s 1960s 1947 1951 1950s 1960s, 1970s Originator Elton Mayo Abraham Maslow Frederick Herzberg Douglas McGregor George Dantzig Remington Rand Operations research groups Joseph Orlicky, IBM and others 1-16 Operations Research Historical Events in Operations Management (cont.) Era Events/Concepts Dates Originator 1970s 1980s 1980s 1990s 1990s Taiichi Ohno (Toyota) W. Edwards Deming, Joseph Juran Wickham Skinner, Robert Hayes Michael Hammer, James Champy GE, Motorola JIT (just-in-time) TQM (total quality management) Strategy and Quality Revolution operations Business process reengineering Six Sigma 1-17 Historical Events inShow MoreRelatedOperations Management : Operation Management1355 Words à |à 6 PagesOperations Management Introduction Operations management is the activity of managing the resources that create and deliver services and products. The operations function is the part of the organization that is responsible for this activity. Every organization has an operations function because every organization creates some type of services and/or products. However, not all types of organization will necessarily call the operations function by this name. Operations managers are the people who haveRead MoreOperation Management - Cadburyworld2493 Words à |à 10 Pagestechnology to streamline the operation process) and facility costs (old and outdated facilities) at lowest possible. In return, they have to compromise low costs with their other objectives. The unskilled staffs and outdated facilities are compromised with the quality in the core process. For example, the brief video (facility) in the packaging plant is outdated and requires commentary notes from some guides. However, the unskilled guides are not familiar with the operations so they need to read fromRead MoreOperation Management And Operations Management2148 Words à |à 9 PagesOperation management Introduction Being an operations manager is not an easy task, it involves good control and responsibilities for the major activities within the organisations in order to achieve goals that might be in form of services or in form of goods. The operation management roles may be different from business to business depending on the size and resources available, each organisation has its own operations functions, and in order to produces goods or services they have to convert theRead MoreImportance Of Production And Operations Management2317 Words à |à 10 Pagesthe production and operation of enterprises. In order to remain competitive, companies in different countries have different factors of competitive advantage. A clear competitive advantage is the key to gain success in production and operation management. An effective operations management is the foundation of enterprise competitive advantage and the fundamental guarantee to realize corporate strategy. This essay deals with the importance of production and operations management in the enterprise,Read MoreOperations Management : Operation Management Essay2171 Words à |à 9 PagesOperation Management Operations administration concentrates on precisely dealing with the procedures to create and circulate items and administrations. Operations administration is the procedure, which joins and changes different assets utilized as a part of the creation/operations subsystem of the association into quality included item/benefits in a controlled way according to the arrangements of the association. In this way, it is that part of an association, which is worried with the changeRead MoreOperation Management2751 Words à |à 12 PagesTABLE OF CONTENTS 1. OPERATION MANAGEMENT 3 1.1. DEFINITION OF OPERATION MANAGEMENT 3 1.2. THE ROLE OF OPERATION MANAGER 3 1.3. RELATIONSHIP OF OPERATION MANAGEMENT WITH OTHER CORE FUNCTIONS 3 2. CASE STUDIES 3 2.1. HEATHROW INTERNATIONAL AIRPORT 3 2.2. NESTLÃâ° UK CHOCOLATE FACTORY 3 3. MAJOR UNDERSTANDINGS OF THE STUDY 3 4. CONCLUSIONS 3 REFERENCES 3 1. Operation Management For the success of an organization, the management crew plays a major role. An organizational structure is based on differentRead MoreOperations Management986 Words à |à 4 PagesOPERATIONS MANAGEMENT Select two organisations that you are familiar with ââ¬â one with a service output and one with a product output, and compare and contrast these organisations with respect to the following aspects: 1.1 The process of transformation of inputs to outputs 1.2 Process and Capacity design 1.3 Supply Chain management 1.4 Scheduling Operations Management refers to the management of the production system that transforms inputs into finished goods and services, (http://csuponomaRead MoreOperations Management Chapter 18 Manual1950 Words à |à 8 PagesChApter 18 Management of Waiting Lines Teaching Notes Some of the math and calculations can be left out in order to focus more clearly on the concepts of waiting lines. For example, all infinite source problems, including single channel (except constant service time) can be handled using the infinite source queuing table. In the past, queuing presented students with a good bit of computational requirements, and because of that, students frequently lost sight of the underlying concepts. WithRead MoreOperation Management2436 Words à |à 10 PagesOPERATION MANAGEMENT IS IMPORTANT TO ALL BUSINESS To be able produce specialized managers capable of fulfilling strategic tasks within business and government enterprises the need for the practice of operations management cannot be forgone. Operations management is very significant in business operations since it forms the heart of the organisation by controlling the system of operation. Operations management deals with the design, operation, and enhancement of the systems that generate and deliverRead MoreOperations Management1791 Words à |à 8 PagesQUESTION 1 Operations management must be managed properly in order to improve an organizationââ¬â¢s productivity and profitability. In the Cadbury World case, several micro and macro processes are involved and those processes bring some impacts to Cadbury World. Thus, Cadbury World must possess a sustainable micro and macro processes to achieve the best outcome and performance. Micro processes that involved are easily to manage compared to macro processes because macro processes are hard to manage
Marketing Strategy Home Business Success -Myassignmenthelp.Com
Question: Discuss About The Marketing Strategy Home Business Success? Answer: Introducation The below-presented analysis has been made focused on developing and introducing a new and healthy flavor in coffee by Caffee that is a coffee house in Melbourne. And this is due to a hike in the demand and consumption of coffee rate in Melbourne city. On the basis of the research conducted by Australian Bureau of Statistic, it has been analyzed that the ratio of drinking coffee was 46%as compared with 38% that of management tea in the year 2014. But too much drinking coffee was causing various harms to the health of individuals and hence the idea of Green coffee beans was introduced. Moreover, for generating revenue after the costappliedandexpenseis a key to the shop's sustainability. Environmental analysis The concept is concerned with the internal and the external factors which play an integral role in stimulating the business environment for the organization and the product. As per the given scenario, Green coffee beans are the innovative idea which has been introduced for the coffee lovers and also to minimize the bad effects of consumption of coffee on the health of individuals in Melbourne. There are number of internal and external factors that are held responsible for stimulating the business environment and the demand and sale of the concerned product. There will be various positive and negative impacts on the products demand and value. The varied range of approaches can be adopted by Caffe and these approaches will aid in attaining the number of data and methods for developing the business. These methods will be proven beneficial in attaining a sustainable position in the market. For instance, for internal environmental analysis, the approach of SWOT analysis can be adopted, wh ich will assist in getting aware of the strengths, weakness, opportunities, and threats of the product. Market and customer analysis Marketing analysis is termed as an activity which generates awareness regarding the various conditions and aspects of the market. This research will enable Caffe with the relevant data and also determines the suitability of the marketplace for the particular product or the entity. This analysis will aid the entity in providing a holistic picture of the market in which the brand is interested in. For instance, a market analysis will aid in generating information about the market of Melbourne, the changing marketing trends, technological up-gradation etc. These aspects of the market will aid in developing and establishing the product in a new market region (Cmgpartners 2018). The next segment is customer analysis which will develop awareness regarding the various aspects and characteristics of the customer within the target market. This analysis has been considered as a critical component in each and every stage of growth for a new product and hence will be proven best for Green coffee beans in Melbourne. Customer analysis comprises of the buying patterns, income level, tastes and perceptions of the consumers. These elements are held liable for stimulating the demand for the product. Objectives The aim or the accomplishments expected by the business entity to be attained throughout the year are known as objectives. Business goals are the most integral part of a planning process. There is the diverse range of objectives established by a business entity and same are in the case for the Caffe in Melbourne and that is planning to introduce the new flavor of coffee. The below presented are the financial, marketing and other objectives for stakeholders: Financial objectives Widening the profit margins up-to 35% as compared to the last year Increase in returns on the capital invested Growth in revenues and earnings by 50% each Diversification in revenue base Marketing objectives Growth in market share and customer base by 35% and 30% respectively Launching new flavors of coffee (Plewa, Conduit and Quester, 2016) Increase of 50% in sales Other stakeholders objectives Establishing strong relations with customers and other stakeholders Launching revenue generation schemes Offering the best flavor with quality and healthy components in coffee at one place to the customers Target market The concept is concerned with the various consumer segments which are targeted by the business corporation for advancing and establishing and promoting the brand equity in the marketplace. Caffe can develop consumer segments or the target market on the basis of the various components which are the most integral elements of the consumer segments (Marshall, Desborde and Thach, 2016). The below mentioned is the target market which has been developed on the basis of some variants such psychographics and demographics: Demographics: This segment is one of an integral part of the target market and under this Caffe can segment the consumers on the basis of age, gender, income, ethnicity etc. Caffe can target mainly men and women between age 25-44 and young adults, aged 18-24. Psychographic: Under this, the consumers can be segmented on the basis of their lifestyles, perceptions, interest towards the product etc. For instance, they can execute an analysis of the consumers who are coffee lovers and should focus on them and advertisements and promotions should be designed accordingly (Armstrong et al., 2014). Marketing strategies A set of plan or action or activities designed for promoting the products and services of a business firm are the marketing strategies (Sheth and Sisodia, 2015). This is the section of the business plan that outlines the game plan for attracting and attaining the customers. The below mentioned are the main components of the marketing strategies which are required to be developed by Caffe for attaining growth and success: Positioning Caffe can develop brand equity by establishing distinct positioning statements. These statements will aid in attracting and attaining huge pool of consumers (Duermyer 2017). Drink Organic, Live Well is the positioning statement which can be used by Caffe for attracting the various segments. The positioning statement will develop a positive value in the mind of the consumers. Product The product designed by the entity is an organic one and that has been innovated for keeping the individuals of Melbourne healthy (Armstrong et al., 2015). It is a new coffee flavor which is made up of Green coffee beans. At starting the coffee will be made available at the caf which will be located at the popular places in the city of Melbourne. As the present era is more focused towards living a healthy life, the concept of organic coffee will be aiding Caffe in sustaining competitive advantage. Recommendations: Caffe should make use of attractive labeling such as the use of bright color themes while packaging and also the material used for packaging should be environmental friendly. People For providing quality services the business entity should focus on motivating, training and taking care of the employees or the staff of the coffee houses. Training sessions should be organized for the staff so as to make them adopt the customer service culture and thus ensuring a high quality for the customers. Moreover, proper motivation as per the performance of the staff should be provided that will enhance the dedication level of the staff towards the customer service (Armelini Villanueva, 2011). The staff should focus towards the expectations and the requirements made by the consumers so as to deliver the high level of satisfaction. Process The managers and the seniors at the Caffe will provide training sessions to the teams and the staff for updating the operations and procedures executed in the organization. Updating will aid the staff to bring development and this will also enhance the performance level. This all will directly affect the services provided by the staff to the customers and will fulfill their expectations. Physical evidence The outlets and the coffee houses are considered as one of the most integral and valuable parts of the business and these factors aid the entity in attaining growth and success (Drucker, 2014). Caffe should develop and design an attractive ambiance for the customers so as to make them feel good. Layout of the coffee house should be spacious, everything should be arranged in a manner, staff should be in proper uniforms etc. Price As the business entity is expecting to launch a new product so the penetration pricing strategy can be used by the business entity for attracting the customers on large scale. According to this pricing strategy, the business firm should keep the prices low at the initial stage and after establishing a customer base and attaining market share the prices can be increased accordingly. Place Distribution channels are the mediums through which the business corporation can make the availability of the products to the consumers. The business entity has limited options for making the products and services available for the consumers (Dorn and Suessmair, 2017). The physical outlets and the coffee houses are the only distribution channels through which the entity is offering the services. These are considered as the direct channels of distribution. Promotion The business firm can make various forms of promotions for widening the market share for the product. Caffe can make a distribution of coupons at public places such as train stations, distributing pamphlets, free samples can be distributed for promoting. Moreover, social media and other online platforms can be utilized for advertising the brand. Further, the business entity can also organize integrated marketing communication sessions so as to develop relations with the customers. Marketing implementation This operation is concerned with the implementation process of all the plans and strategies that are developed by the business entity for executing the business (Deakins and Freel, 2009). The below mentioned is the action plan which has been developed for Caffe so as to make practical implementation of strategies: Actions Starting date End Date Responsible Person Related Department Expenses Establishing new targets and mission statement 1/08/2017 30/09/2017 Managerial authorities Management staff $1500 Communication regarding the determined marketing goals and objectives 1/10/2017 31/12/2017 Managerial authorities Management staff $3500 Generation and innovation of ideas for decision making 1/01/2018 30/04/2018 Concerned experts from departments Heads of departments $2000 Developing substitute and alternative ideas 1/05/2018 30/11/2018 Marketing Executives Marketing department $4000 Making implementation of marketing tactics and plan 1/12/2018 2/03/2019 Managers and executives of marketing and advertising departments Marketing department $4500 Budget Budget for Caffee Resource Amount ($) Stock and Supplies 15,000.00 Machinery 450,000.00 Equipments 20,000.00 Lower Level Staff (15 Staff*$1,000) 15,000.00 Kitchen Staff (10 Staff*$2500) 15,000.00 Senior Staff (10 officials*$4500) 45,000.00 Total 570,000.00 Evaluation and control And at last the business entity is required to develop some strategies for monitoring and making control over the process and operations executed at the business entity. The management staff is held responsible for executing the monitoring and controlling practices. Various approaches and mechanisms can be adopted by the business corporation for monitoring and controlling the various aspects and operations within the organizational structure (Bruni, Gherardi and Poggio, 2014). For instance, for monitoring the performance of the employees the business entity can make use of KPIs. For checking and controlling the quality of the products and services the firm can make use of the approach of TQM. For evaluating and assessing the results of the marketing efforts the business entity can carry out various surveys and researchers which will aid the entity in getting the data about the consumers attitudes and their behavior. Some preventive measures should also be adopted in relation to safeg uarding the environment, such as reduction in food wastage, recycling etc. can be done. References Armelini, G. Villanueva, J., 2011. Adding social media to the marketing mix,IESE insight,vol. 9, pp.29-36. Armstrong, G., Adam, S., Denize, S. and Kotler, P., 2014. Principles of marketing. Pearson Australia. Armstrong, G., Kotler, P., Harker, M. and Brennan, R., 2015.Marketing: an introduction. Pearson Education. Bruni, A., Gherardi, S. and Poggio, B., 2014. Gender and entrepreneurship: An ethnographic approach. Routledge. Cmgpartners, 2018, What is customer analysis, Assessed on 21st January 2018, https://cmgpartners.com/content/customer-analysis/. Deakins, D. and Freel, M.S., 2009.Entrepreneurship and small firms. McGraw-Hill College. Dorn, T. and Suessmair, A., 2017. Determinants in Pay-What-You-Want Pricing DecisionsA Cross-Country Study.American Journal of Industrial and Business Management,7(02), p.115. Drucker, P., 2014.Innovation and entrepreneurship. Routledge. Duermyer, R, 2017, Marketing strategy for home business success, Assessed on 21st January 2018, https://www.thebalance.com/marketing-strategy-for-home-business-success-1794314. Marshall, K.P., Desborde, R. and Thach, S., 2016. A Fine Arts Marketing Elective: Justification of Need and Proposed Course Content. Plewa, C., Conduit, J. and Quester, P.G., 2016. Making a Difference Through Marketing. Springer Verlag. Sheth, J.N. and Sisodia, R.S., 2015. Does marketing need reform?: Fresh perspectives on the future. Routledge.
Industrial Relations Landscape In Singapore ââ¬Myassignmenthelp.Com
Question: Discuss About The Industrial Relations Landscape In Singapore? Answer: Introduction The relationship between the management of the organization and the employees of the organization is known as labour management relations. Under this relationship, various aspects are includes such as trade unionism, collective bargaining, grievance handling, etc. HR manager is the responsible for maintaining the relationship between employees and managers and he is the only person responsible for resolving the disputes amongst them so that organizations performance could not get affected. Main motive behind maintain the relationship between labours and management is achievement of organizational goals in efficient manner. The chances of expansion for the organization also arises through maintain adequate relationship between employees and management. Under this report relationship of employer-employee will be discussed in consideration to the Singaporean companies. Furthermore, industrial relations of Singapore, advantage of the process followed by the Singaporean organizations and the role of the key player in the workplace will also be identified as well as discussed. Relationship of Singapore Industries Landscape of the industrial relations are measured and controlled on the basis of tripartite relationship i.e. between government, employers and management. It also helps the industries to maintain and approaching the relationship with the labour unions. With the implication of this process, social-economic progress and success could be easily encouraged. Law of the Singapore have clearly defined the industrial relations and the process of union-management relationship is also described under the same law in various aspects (IMD, 2017). Settling disputes and prevention of disputes arising between the employee and employer are maintained and regulated by the act introduced by Singaporean government i.e. Singapore Industrial Relationship Act. Processes such as collective bargaining, tripartite meditation of individual employees, arbitration, etc. could be used in order to resolve the issues between the management and the employees of the organization. NTUC (National Trade Union Congress) is the union which works for the protection of the employees and workers interest within the workplace and they works together with the partners in Singapore. Main motive of this operations is the protection of employees from the untraded practices followed by the organizational top level management. They work for the interest of industrial workers equity and they also fight for the right of social justice for the industrial workers. For maintaining the adequate relationship between industrial workers and employers, NTUC is held respo nsible (NTUC, 2017). Key players of Labour Management Relations Employer, employee, government and the labour union are the four key players of Labour Management Relations. These players are responsible individually and collectively for maintaining and the preventing the relationship of employer-employee in the Singapore industries. Following are some of the functionalities of these players: Government: Government is the authorised body responsible for maintaining and developing the labour management relation amongst the whole country by developing various laws and by developing a separate department, concerns could be resolved in relation with the labour relationship management. The major motive behind the issues arising from the labours side are linked with the money matters and for the same Singaporean government have announced that their issues will be resolved through providing them benefits in the form of money only. Separate department is also being developed by the Singaporean government i.e. Ministry of Manpower in order to look out for the issues and the disputes arising through the countrys industries. They are also responsible for developing as well as implementing the relevant policies with the labour management relationship throughout the country. The major objective behind resolving labour related issues from the country is to gain the adequate image in th e global market (MOM, 2017). Ministry of Manpower has extracted some positive aspects with the help of the processes for labours such as competitive global forces, job security as well as financial security and advanced workplace. Primary activity which is being assigned by the government of the Singapore is to maintain the peace amongst the all industries of the country as well as to promote jobs for enhancing the productivity as well as economic conditions of the country. Trade Union: Primary objective of trade unions in Singapore is to prevent and fight for the rights of the workers and for the same process 58 unions and 2 associations are linked with National Trade Union Congress. Crucial roles of trade unions are: Job security for existing workers: Under this right of worker, NTUC represents them and it basically means that they are fighting for rights of the workers without any benefit. This union is working just to promote the job within the country. Without any prior notice and with adequate reason, any organization cannot follow practices like retrenchment, negotiation in the workers pay, etc. Due to lack of education and the knowledge in relevance with the rights of the workers, companies perform various unethical activities and the NTUC and other trade unions helps the workers to fight on their behalf as well as to spread the awareness in the workers rereading their rights (EDB Singapore, 2017). Training and counselling session: NTUC also helps the workers to provide them adequate training and the counselling sessions which are quite crucial from the perceptive of enhancing a workers skills and talent. NTUC conduct various auditing programs for the workers which help them to polish their skills which plays vital role in personal development schemes. These are some of the training programs initiated by NTUC to enhance their skills such as SAA Global Education, Uni-SIM-NTUC Sponsorship, and Union Training Assistance Program (UTAP), etc. Employee: These are people who are actually responsible for the success of the organization and they are responsible for physical production and rest employees and top level management develop plans, theories, etc. to produce the finished goods. Hence, they play crucial role in organizations enhanced performance and success (Metters Metters, 2017). Keeping this thing in the mind, organization does not follow unethical behaviour and untraded practices such as discrimination, unfair treatment, etc. These practices falls down the employees confidence and they feel demotivated and then it impacts over the performance of the organization. Infect employees should be treated in fair and adequate manner and time to their appraisals should be done in order to enhance the organizational performance. Adaptation of adequate strategies such as conducting training and counselling session for enhancing the skills of the employees in order to achieve the desired goals for the organization. Employer: SNEF (Singapore National Employers Federation) is responsible for maintaining the peace in the organization in terms of employers. This body was found in 1980 and it is merger of two bodies working in the same field are (SEF) Singapore Employers Federation and (NEC) National Employers Council. This body helps the employers to enhance their skills and to polish their skills in order to maintain the healthy environment in the workplace. Providing adequate training measures to employers, conducting regular meeting for sharing crucial methods and information in relation to maintenance of relationship between employer and employee, providing adequate advice over various crucial matters, etc. are some of vital roles played by SNEF in order to prevent and develop employers interest in the workplace (Kuriyama, 2017). Competitive Advantage to Singapore After implementation and the execution of the labour management relationship within the industries of Singapore, productivity of the workers has been increased (Huat, 2015). Certain level of confidence has been built up in them in relevance with the organizational processes. With this, Singapore has been counted in the list of countries which has effective labour management relationship and this is the source through which they have achieved a distinctive place in the global market. Reviewing the strategies adopted by the industries of Singapore, various other countries has also taken Singapore as an inspiration to build the same level of labour management relationship in order to enhance the countrys productivity as well as to enhance position in the global market (Gospel, Pendleton Vitols, 2014). Some of the components will be discussed in order to gain the certain kind of knowledge in relevance with the development of labour management relationship. The Progressive wage model, under this model, efficiency of the workers is increased with the help of adequate incentives, and other monetary linked benefits. Apart from this, tripartism is a mechanism which is implemented to guide the labour to enhance their performance and it leads to increase in the economic growth of the country. This mechanism is being included in the traditional methods of resolving the issues but it is effective yet so it helps the organization in resolving the issues through providing certain benefits to the labours and employers in terms of increasing the economic growth of the country (MOM, 2017). Furthermore, NTUC made some amendments in these traditional methodologies with the support of government and these amendments are developing peace and effective relationship between labours and employers in or der to increase the economic growth of the country as well as to enhance the countrys productivity. With the implementation of traditional methodologies with some modern improvements, economic growth and the total employment within the country increased by 2% and 8600 in 2016 respectively (Holmes, 2017). Numerous positive aspects could be observed from the implementation of methodologies in terms of enhancing the economic growth. Employment rate increased with 2.1%, price index of consumer of Singapore decreased with 0.5% in 2016 and the increase in the labour productivity was also measured as real value added per worker and it increased with 1% in the same year. Due the enhanced productivity, industries efficiency was increasing rapidly and with the effect of this, industries of Singapore have distributed incentives and bonuses in return of the great efforts of the workers. Another major reason for distributing bonuses and incentives are the increase recorded in the Central provident Fund of Singapore with 3.1%. Due to this, wage of the workers was increased in comparison with the rate of bonus. Country was growing in all sections and due to this, inflation rate also decreased with 4% and now the country was capable enough to stand against any uncertainty arises within the Singapore industries section in 2017. Additionally with the help of various programs and initiated by the government helped the industries to adopt attractive schemes under which organization is able to modify their costs through which wages of the workers could be remain constant in the difficult times. Apart from this, (Key Performance Indicators) KPIs are also being used to evaluate the performance of the employees and then they are being rewarded at the same rate. Indicators are set up by the management as this technique also lye under the managements control and they evaluate standards through which employees performance are being checked (Giri, 2017). With the effect of these methodologies and adaptation of improvised methods to increase the efficiency in the workplace, Singapore has gained adequate amount of goodwill and the market growth in the global market. The major issues of the Singapore were labour management relationship but now this has been converted as the strength of the country and with the effective labour management relationship throughout the country, organization is able to increase the efficiency of the organization. Hence, this is the primary reason for other business enterprises to expand their business in the Singapore in order to increase the growth as well as the profitability of the business. Through the efficiency archived in very short period, Singapore has achieved the 10th place in terms of most emerging economic markets amongst the 121 countries (Bekhouche, 2015). Conclusion From the aforesaid discussion, it can be concluded that organization has Singapore was struggling with a severe issue known as labour management relationship. Due to lack of knowledge in terms of rights with the workers, industries used to exploit them in every aspect. Lateran, this changed due to introduction of various agencies which helped the employees as well as the employers in terms of developing peace and preventing both partys interest in the organization. Uber this report, it has been also discussed that implementation of efforts should be from both sides i.e. employer as well as employee. With the implementation of progressive model, triptaism methodologies, Singapore achieved to the level of adequate increase in the economic rate. Today, it is included in the top 10 countries in terms of economic rate and due to effective labour management relationship; Singaporean industries have achieved next level of efficiency which has provided them effective competitive advantage. References Bekhouche, Y., (2015). The Global Gender Gap Index 2014. World Economic Forum. Giri, M. P. (2017). Industrial RelationsAn Overview. Journal of Industrial Relationship, Corporate Governance Management Explorer, 1(1), 21-25. Gospel, H., Pendleton, A., Vitols, S. (Eds.). (2014). Financialization, new investment funds, and labour: an international comparison. Oxford University Press. Holmes, F. (2017). Switzerland And Singapore Top U.S. In Global Competitiveness Ranking. Viewed on September 27, 2017 from https://www.forbes.com/sites/greatspeculations/2015/10/06/switzerland-and-singapore-top-u-s-in-global-competitiveness-ranking/#6dcf8e834325 Huat, C. B. (2015). Singapore: Growing Wealth, Poverty Avoidance and Management. Developmental Pathways to Poverty Reduction, 201. Kuriyama, N. (2017). Stereotypes of Japanese Human Resource Management and LabourManagement Relations. In Japanese Human Resource Management (pp. 3-34). Springer International Publishing. Metters, R., Metters, R. (2017). Gender and operations management. Cross Cultural Strategic Management, 24(2), 350-364. MOM., (2017). National Wages Council (NWC) Guidelines 2017/2018. Viewed on September 27, 2017 from https://www.mom.gov.sg/newsroom/press-releases/2017/0531-nwc-guidelines-2017-2018 NTUC., (2017). Industrial relations landscape in Singapore. Viewed on September 26, 2017 from https://www.ntuc.org.sg/wps/portal/up2/home/industrialrelations/irlandscapeinsingapore IMD, (2017). The World Competitiveness. Viewed on September 27, 2017 from https://www.imd.org/uupload/IMD.WebSite/wcc/WCYResults/1/scoreboard_2014.pdf EDB Singapore, (2017). Facts and rankings. Viewed on September 27, 2017 from https://www.edb.gov.sg/content/edb/en/why-singapore/about-singapore/facts-and-rankings/rankings.html MOM., (2017). Flexible Wage System. Viewed on September 27, 2017 from https://www.mom.gov.sg/~/media/mom/documents/statistics-publications/flexible-wages-for-smes-english.pdf
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